Bringing integrity back to telecommunications.
Costs associated with managing telecom agreements are often overlooked. Users that fail to adequately resources this function will overpay for their telecommunications services.
In 1990, Nita Singh founded American Business Communication – an independent consulting firm – responding to the growing technological changes and misrepresentations. Singh, a twenty-five year telecom veteran, has lead ABC in becoming a trusted advisor helping business sort through the confusion and select products and services that most efficiently and effectively meet their needs.
ABC provides a wide range of telecommunications and wireless management services to clients nationwide. Unique in the marketplace – ABC offers telemanagement, bill auditing, carrier assessment and selection, and procurement. These core services encompass every phase of a company’s communications lifecycle: initial purchase recommendations, implementation, ongoing management and auditing of services. ABC has saved clients more than $500 million in telecom expenses through recovering retroactive credits, erroneous charges, and optimizing communications products and services.
A trusted advisor to businesses since 1990, ABC understands the importance of your communications and complexity of provider relationships. At ABC we have established a solid track record for delivering the creative solutions that allow companies to take control of their costs and needs; by keeping our focus on telecommunications. Our holistic approach and methodology to all components of a project or analysis – beyond the obvious billing error – has made us one of the nation’s leading independent providers of management consulting services.
At the foundation of ABC success are our resources, experience and team. Our expert consultants have strong telecommunications backgrounds to understand the unique challenges facing your organization. ABC deals with the complexity of provider relationships every day, and we remain current on technologies updates and ever-changing industry standards. We apply that knowledge, experience and expertise in telecommunications – so you can focus on your success.
CCI has relied on the consulting and management services of ABC for over 15 years. Reliability, flexibility and support cannot be compromised in our communications systems or service. ABC’s commitment to excellence has been a key component in our drive for industry superiority.
Nita Singh has led her company in providing its customers with over $500 million in savings on telecommunications-related services. Founded in 1990, ABC has a long history of specializing in the complex and ever-changing telecom industry while providing its clients with a trustworthy partner who has the experience to deliver proven results.
Nita has been honored as a minority business owner by The Business Journal, as one of the "Forty Under Forty" business leaders in the Twin Cities metro area, and with a “Women in Business” award as one of the region's "Women Changemakers”. Twin Cities Business Monthly also recognized her as one of Minnesota’s "30 People to Watch."
Prior to starting ABC, Nita was employed for seven years at Allnet Communications, an early pioneer in the deregulated environment that followed the break-up of the Bell System monopoly. Nita worked in various areas including customer service, credit and collections, technical support, sales and regional management. It was during this period that she realized the importance of addressing "customer-advocacy" inside an industry that appeared destined to be ever-changing.