FOR IMMEDIATE RELEASE
Communications Contact:
Paul Thibeau
(612) 338-0907
LaBreche Murray Public Relations
pthibeau@labrechemurray.com

Telecom Uncertainty Increases Demand For Independent Evaluation

American Business Communication adds consultants to meet demand

Minneapolis, MN - November 11, 2002 - American Business Communication Inc., (ABC), a leading independent telecommunications management company, announced the hiring of three new consultants along with the promotion of Carolyn Morain to Client Services Manager. ABC's growth comes at a time when businesses are feeling increasingly uneasy with their telecom service providers. In auditing telephone bills, ABC is finding nearly 90% contain errors including overcharges and misinformation.

"Our business growth is being fueled by a combination of uncertainty in the options businesses have amongst telephone companies, as well as industry-wide errors plaguing billing operations," said ABC's President, Nita Singh. "Adding new people to strengthen our team is in response to market opportunities and anticipation that as an independent source, American Business Communication is being called on more often to bridge the gap of credibility lacking in the telecommunications sector."

ABC has added new Client Service Consultants: Corey Glynn and Linda Vogel to its client service team now headed by newly promoted Morain. Madelyn Browne has joined the company as a Strategic Accounts Consultant reporting to Nita Singh. The new consultants bring a variety of telecom industry experience in customer service, IT and billing operations to ABC. They will support the company's efforts in billing audits, contract negotiations, service and equipment procurement, as well as telemanagement outsourcing.

"The promotion of Carolyn, along with the hiring of Madelyn, Corey and Linda is consistent with our staffing goals in matching both industry knowledge and a high degree of integrity," Singh said. "We work with clients from an unbiased point of view so that our results represent valuable and objective benefits for each customer."

About American Business Communication
American Business Communication Inc., founded in 1990, is a telecommunications management company that identifies and delivers solutions through: Bill Auditing, Telemanagement Outsourcing, Local/Long Distance/Data Carrier Selection and Telecommunications Procurement. ABC's portfolio of services provides an integrated approach that helps organizations manage every aspect of telecommunications including increasing efficiencies, decreasing costs, and streamlining services.

To learn more about American Business Communication, visit www.ambuscom.com.