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Nita Singh - Founder and CEO
Nita Singh has led her company in providing its customers with over $200 million in savings on telecommunications-related services. Founded in 1990, ABC has a long history of specializing in the complex and ever-changing telecom industry while providing its clients with a trustworthy partner who has the experience to deliver proven results.
Nita has been honored as a minority business owner by The Business Journal, as one of the "Forty Under Forty" business leaders in the Twin Cities metro area, and with a “Women in Business” award as one of the region's "Women Changemakers” in 2005. Twin Cities Business Monthly also recognized her as one of Minnesota’s "30 People to Watch in 2003."
Prior to starting ABC, Nita was employed for seven years at Allnet Communications, an early pioneer in the deregulated environment that followed the break-up of the Bell System monopoly. Nita worked in various areas including customer service, credit and collections, technical support, sales and regional management. It was during this period that she realized the importance of addressing "customer-advocacy" inside an industry that appeared destined to be ever-changing.
Carolyn Morain - President
Carolyn Morain is responsible for the day to day operations at ABC. In overseeing the consulting and service delivery team, managing all contracts, policy development and the human resources department, Carolyn maintains a level of high expertise in the internal workings of the business while focusing on providing ABC’s clients with world-class customer service.
Carolyn joined ABC in 2001 as a service consultant and moved rapidly to her current position by demonstrating consistent, process-driven skills in the areas of management, operations and administration. Prior to joining ABC, Carolyn worked as a Major Accounts and Division Manager for Intera Communications Corporation, a national telecommunications service and management provider, and as a Customer Service Manager at Leef Services, previously one of the largest independent industrial laundry services in the Upper Midwest.
Katie Couture - Office Manager
Every successful business needs a strong Office Manager to keep it “spinning like a top” and Katie Couture is one exceptional Office Manager. In addition to providing a key support role to ABC’s executive team, Katie devotes her keen attention to detail in the areas of accounts payable, accounts receivable, benefits management, contract administration, and monthly reporting. With her sunny personality and willingness to always pitch in and help when needed, Katie plays an important role in supporting ABC’s operations and staff so that customer’s receive the best service and results.
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